Frequently asked questions

Clear answers for your business decisions

From company formation and financial compliance to cross-border structuring and business operations, we have gathered answers to the questions clients ask most often.

Matching questions: 53

About us and how we work

What services do you provide?

We provide one-stop solutions for corporate finance and tax matters, covering company registration, equity and transaction structuring, cross-border finance and tax compliance, routine bookkeeping, audit and tax filing, integrated business-finance systems, internal controls, Hong Kong visa planning, government funding applications and AI enablement solutions, across 14 services. We deliver these services through standard engagements, tailored solutions and long-term advisory support.

How are you different from a typical company secretarial firm or accounting practice?

Company secretarial and accounting firms generally handle individual assignments, such as incorporation or audit. We first look at the business’s overall structure and operating objectives, then determine the sequence of actions and continue to support the business after implementation. Put simply, we focus on whether the arrangement works, rather than merely whether the documents have been delivered.

What is the background of your advisory team?

Our core advisers have more than 20 years of experience in cross-border finance and tax and financial management. They have served as heads of corporate finance and regional finance managers overseas, with hands-on experience building finance functions, managing tax compliance, coordinating audits and implementing systems, including SAP, in Mainland China, Hong Kong, Thailand, Indonesia and other markets. Our judgement is grounded in operating and implementation experience, not merely interpreting rules.

What should I prepare for the first discussion?

You do not need to prepare a complete set of documents. Simply tell us three things: your current corporate structure and locations, the specific issue you are facing, and the timeframe in which you hope to resolve it. The purpose of the first discussion is to identify the nature of the issue and feasible directions. We provide a tailored document list only after the initial assessment.

What does the full service process look like?

There are six steps: Discover → Diagnose → Engage → Strategize → Deliver → Grow Together. We start our internal process and appoint a point of contact within 24 hours after the engagement is signed.

I already have an accountant and a company secretarial provider. Do I still need your services?

If your current arrangements work well, there is no need to replace them. A common situation is that a business uses separate providers for registration, accounting, tax and HR. Each provider is responsible only for its own part, while nobody coordinates the handovers, which is where problems often arise. We can act solely as coordinator and adviser, with your existing providers remaining in place.

Company formation and banking

How long does it take to incorporate a Hong Kong company?

According to the Hong Kong Companies Registry’s processing times, electronic Certificates of Incorporation and Business Registration Certificates for companies limited by shares are generally issued within one hour after electronic submission; paper submissions are generally processed within four working days. Our end-to-end client delivery timeframe is five to ten working days because it also covers preliminary work such as company-name checks, verification of shareholder and director identity documents, and confirmation of the articles.

What documents are needed for incorporation?

The basic requirements include the proposed English and Chinese company names; identity and residential address documents for shareholders and directors; shareholding percentages and capital arrangements; the registered office and company secretary arrangements; and a description of the business. If a shareholder is a company or an overseas entity is involved, its incorporation documents and ultimate beneficial ownership information will also be required. We provide a structure-specific checklist after the initial assessment.

Why does a Hong Kong company need ongoing maintenance after incorporation?

Incorporation is only the beginning. Ongoing work typically includes company secretarial services, annual maintenance, accounting, audits, tax filings, banking and updates to company information. WELLRICH GLOBAL focuses on long-term compliant operations, rather than registration alone.

How long does it take to open a bank account? Can you guarantee approval?

No. Each bank decides whether to open an account under its own review policies and risk assessment, and no service provider can promise an outcome on the bank's behalf. Our role is to improve the chance of succeeding on the first application by organising evidence of genuine business activities, customer and supplier information, the logic of fund flows, and shareholder background documents, and by preparing responses around the target bank's key concerns. If the first application is unsuccessful, we help analyse the reasons and make adjusted arrangements.

Can you provide a physical registered address for an e-commerce business?

Yes. Where needed, we can arrange a physical office address in Hong Kong for company registration and receipt of statutory correspondence. The address is a basic service only: banks and platforms will usually also review the substance of the business, including operating personnel, contracts, orders and payment records. An address alone cannot substitute for genuine business substance.

Will it be a problem if the company is incorporated in Hong Kong but the team works in Mainland China or overseas?

This is not inherently non-compliant, but it affects three matters: where profits are sourced, where employees should be employed and covered by social insurance, and whether related-party pricing is reasonable. At the formation stage, the structure should address where management and decision-making actually take place, which entity signs contracts, and how receipts flow, so that the arrangement is not later challenged as inconsistent with the facts.

Does a Hong Kong company always need a physical office?

The need for a physical office depends on actual operations, staffing, banking, visa and business requirements. Different situations should not be treated with a single blanket answer.

Why should a business prepare its commercial rationale before opening a bank account?

Banks typically consider shareholder backgrounds, actual activities, counterparties, sources of funds and whether the business is genuine. Preparation should reflect the overall business model, rather than simply assembling documents.

Bookkeeping, audit and tax

Must a Hong Kong company be audited even if it has not traded?

Yes. Under the Hong Kong Companies Ordinance, directors must prepare financial statements for each financial year and, except for a dormant company under section 447 of the Ordinance, those statements must be audited. Having no business activity does not automatically make a company dormant; dormant status has statutory procedures and conditions. In practice, a company with no transactions must still complete an audit and obtain an auditor's report.

How long does an audit usually take?

It generally takes four to twelve weeks, depending on how complete the records are. The main factor is not the audit itself but the underlying books: whether bank statements and supporting documents are complete, related-party transactions are supported by contracts, and inventory and receivables can be reconciled. Companies with complete records usually finish toward the shorter end of the range.

When will a new company receive its first profits tax return?

The Inland Revenue Department generally issues the first profits tax return about 18 months after a new business commences or a company is incorporated. A first-time taxpayer may file it within three months from the issue date without separately applying for an extension.

How soon must a tax return be filed, and can the deadline be extended?

In general, a profits tax return and the required supplementary forms must be filed with the Inland Revenue Department within one month from the issue date; the exact deadline appears on page 1 of the return. If a tax representative is appointed, an extension may be available under the Department's block extension scheme, with the date depending on the company's accounting year end. Voluntary electronic filing of a profits tax return provides one additional month. We recommend beginning preparation four to eight weeks before the filing deadline.

What is the profits tax rate in Hong Kong?

The standard rate for corporations is 16.5%. Under the two-tiered profits tax rates introduced from the 2018/19 year of assessment, the first HK$2 million of assessable profits is taxed at 8.25%, and the amount above HK$2 million at 16.5%. The two-tiered rates are subject to restrictions for connected entities: only one entity in the same group may benefit.

What happens if a tax return is filed late?

If a return is not filed by the original or extended deadline, the Inland Revenue Department may issue an estimated assessment, which can result in excess tax being charged, and may impose penalties or commence prosecution. A late annual return also attracts substantially higher registration fees from the Companies Registry. Both are avoidable costs: the practical solution is to put every filing date into an annual calendar and prepare the records in advance.

What records are needed for bookkeeping, and how often are reports prepared?

The basic records are monthly bank statements, sales and purchase invoices, expense receipts, contracts and orders, payroll records, and lists of inventory and fixed assets. Reporting frequency is set according to need, usually monthly or quarterly. Our reports do more than total the figures: they also highlight items relevant to management decisions, such as changes in gross-margin structure, the ageing of receivables and related-party balances.

Can accounting, auditing and tax filing be handled completely separately?

Different professional firms can carry out the work, but business management requires consistent data and reporting bases. One of WELLRICH GLOBAL’s roles is to coordinate these professional activities within a shared understanding of the business.

Cross-border structuring and compliance

What is shareholding structure design, and when do I need it?

Shareholding structure design determines the jurisdictions of each holding entity, ownership percentages, control rights and future exit routes. It is commonly needed when a business is preparing to bring in investors, distribute profits overseas, define rights and responsibilities among multiple shareholders, separate or sell a business, or transfer management gradually to family members. A proposal generally takes one to two weeks.

What problems does transaction structuring solve?

It determines which entity signs a transaction, how goods and funds move, where the profit arises, and who bears the tax and risk. Different arrangements for the same business can produce very different tax outcomes and compliance risks. This work generally takes one to two weeks and must reflect the actual logistics and payment conditions.

What are the most common compliance risks in cross-border business?

In the matters we handle, risks tend to arise in four areas: the contracting entity differs from the party actually receiving payment; related-party transactions have no pricing basis or supporting documentation; the determination and reporting of offshore income do not match the actual business; and information filed for the same business in different jurisdictions is inconsistent. All four share the same underlying problem: a gap between the arrangement and the facts.

Do you help clients with “tax optimisation”?

We plan structures within the bounds of compliance. This means selecting an arrangement that lawfully reduces tax cost, remains sustainable over the long term, and is supported by complete commercial rationale and documentation. We do not accept arrangements involving false invoices, fictitious transactions, dual books or concealed income. This is not a matter of preference: the business and its responsible officers ultimately bear the consequences of such arrangements.

What should I consider in transactions between a Mainland Chinese company and a Hong Kong company?

Four matters require attention: whether payments are supported by contracts and genuine commercial reasons; whether service or management fees follow the arm's-length principle; the tax treatment and filing requirements for cross-border payments; and whether intercompany balances reconcile in both sets of accounts. Documentation and pricing methods should be established before transactions occur, because documents prepared after the event are materially less persuasive.

I have companies in several jurisdictions. Can your firm coordinate everything?

Yes. This is a role we commonly undertake. Local filings and implementation work are still handled by licensed providers in each jurisdiction. We design the overall arrangement, align the positions taken in different locations, coordinate the timetable and provide the business with consolidated reporting, avoiding conflicting advice from different locations.

Why should cross-border businesses look beyond the tax rate in one jurisdiction?

Tax outcomes depend on relationships between entities, transaction routes, sources of profit, tax residency, funding arrangements and the rules in the relevant jurisdictions. The tax rate is only one variable.

Why should CRS questions be considered alongside tax residency?

CRS concerns the exchange of financial account information and identification of tax residency, so the account location alone is not enough. Each case should be assessed against the individual’s or entity’s actual tax residency and account structure.

Hong Kong immigration, visas and HR

How should I choose a Hong Kong residency pathway?

Assess qualifications, income, occupation, business operations, family circumstances and long-term goals together, rather than relying on a single condition. Top Talent Pass, Quality Migrant, professional employment, study/IANG and the New Capital Investment Entrant Scheme suit different circumstances.

How long does visa approval take, and can you guarantee it?

Approval cannot be guaranteed. The Hong Kong Immigration Department has sole authority to decide an application, and no organisation can promise the result. Our role is to select the correct application route, ensure the documents are complete, and make sure the explanation is consistent with the facts, thereby reducing requests for further information or grounds for doubt. We will not make false statements in an application to improve its apparent prospects.

How should an employer handle Mandatory Provident Fund contributions?

Under the Mandatory Provident Fund Schemes Ordinance, an employer must enrol an employee aged 18 to 64 who has been continuously employed for 60 days or more in an MPF scheme within the first 60 days of employment and make contributions. The employee and employer each make mandatory contributions equal to 5% of relevant income. An employee earning less than HK$7,100 per month is not required to contribute, but the employer must still do so. Income above HK$30,000 per month is not subject to mandatory contributions, making the monthly cap HK$1,500.

Do part-time or probationary employees require MPF contributions?

Yes. The test is whether employment continues for 60 days, not whether the employee is full-time or part-time. While continuous employment remains under 60 days, the employer is not yet required to contribute. Once the employee reaches 60 days, the employer must enrol the employee and make the first contribution by the 10th day of the following month. Employees paid daily, weekly or fortnightly are subject to separate conversions using daily lower and upper relevant-income levels of HK$280 and HK$1,000.

What other basic employment compliance requirements apply in Hong Kong?

In addition to MPF, frequently overlooked matters include ensuring employment contract terms meet the minimum requirements of the Employment Ordinance, taking out employees' compensation insurance, retaining payroll records, filing annual employer's returns with the Inland Revenue Department, and giving the required notices for employees who leave employment or depart Hong Kong. These items may not cost much, but omitting them is a direct compliance breach.

Why consider renewals and permanent residency from the first application?

Long-term residency planning goes beyond a single application. Employment, business, tax, residence and ties to Hong Kong require consistent records over time, so the initial application should be considered alongside a seven-year development plan.

Government funding and the BUD Fund

What is the BUD Fund, and is my company eligible?

BUD stands for the Dedicated Fund on Branding, Upgrading and Domestic Sales. Administered by the Trade and Industry Department of the Hong Kong SAR Government, it supports non-listed Hong Kong enterprises in developing business in Mainland China and other target markets through branding, upgrading and transformation, and sales promotion. Its geographical scope now covers 48 economies. Eligibility must be assessed case by case against the company's registration, substantive operations and proposed project.

What are the BUD funding limits, and how much does the government contribute?

The cumulative funding ceiling for each enterprise is HK$7 million. A general application is capped at HK$800,000 per project. The “Easy BUD” application track is capped at HK$150,000 per application from 15 June 2026, increased from HK$100,000. Each “E-commerce Easy” application is capped at HK$800,000, with a cumulative ceiling of HK$1 million per enterprise under that track, which counts toward the overall HK$7 million ceiling. The current matching ratio is HK$1 from the government for every HK$3 from the enterprise: the government funds up to 25% of approved project costs, and the enterprise must fund at least 75% in cash.

How long does a BUD application take?

The Trade and Industry Department's service pledge is to process applications under the “Easy BUD” track within 30 working days and other BUD applications within 60 working days. Including project planning, quotation collection and document preparation, our overall preparation period is generally four to twelve weeks.

What does your BUD service include, and do you guarantee approval?

Approval is not guaranteed; the decision rests with the Trade and Industry Department and its assessment process. Our service covers eligibility and feasibility assessment, project and budget planning, drafting and organising application documents, submission and follow-up on supplementary requests, and post-approval project implementation, accounting and audit coordination. We will not fabricate project activities or expenditure to make an application appear eligible.

Which businesses should start with a BUD feasibility assessment?

Assess the company’s eligibility, target markets, planned project activities, budget and execution plan together. The key is whether the proposed future project has a clear, reasonable and actionable basis for an application.

Systems, internal controls and AI enablement

What is the shared bilingual Chinese-English financial system?

It is an established bilingual financial management system that clients can access on a shared basis without developing their own software. It suits companies with overseas shareholders, overseas audits or cross-regional teams. Accounting policies and report formats remain synchronised in Chinese and English, reducing translation and reworking. Activation generally takes five to seven days.

How long does it take to build an integrated business-finance system?

It generally takes six months to one year. This work is not simply installing software; it connects operational processes with financial accounting. From orders, procurement, inventory and costing to receipts, payments and reporting, we define the data standards, responsible roles and approval points for each stage before configuring them in the system. The timeframe depends mainly on the clarity of the company’s existing processes and the resources it commits.

Does a small company need internal controls?

A small company needs controls proportionate to its size, not a copied version of a large corporation's system. Common problems include concentrating authority and responsibility in one or two people, having no secondary review of cash and supporting documents, and changing approval standards depending on who is involved. We normally begin with a few critical controls—payments and receipts, company seals and contracts, expense claims, and reconciliation of records to assets—which can generally be implemented in four to twelve weeks.

What does an AI enablement solution involve?

The details depend on the project. The objective is to assign repetitive, rules-based work to tools, such as organising and classifying documents, producing first drafts of reports, comparing multilingual materials and making an initial review of policy changes. Our principle is that AI improves efficiency, while advisers remain responsible for professional judgement and final review.

What if nobody knows how to use the system after launch?

This is the most common reason system projects fail, so we divide delivery into three stages: confirming policies and processes; configuring the system and migrating data; and providing operational training and support after launch. The support schedule depends on the business: generally monthly for start-ups, monthly to quarterly for growing and multi-jurisdiction businesses, monthly or by project stage for manufacturers, and quarterly to annually for ongoing advisory engagements.

Why should a company build a knowledge base before adopting AI Skills?

A company knowledge base helps AI understand its products, customers, processes, policies, cases and business logic. Without that foundation, specialist Skills are more likely to rely on generic information and struggle to consistently produce results suited to the business.

Is AI Pocket CFO intended to replace accountants or finance staff?

No. It is a lightweight business finance assistant for owners, using a small set of key data to support budgeting, cash planning, business analysis and risk alerts. Formal accounting, audits, tax matters and important decisions still require the relevant professionals to assess the full information.

Fees, confidentiality and scope of responsibility

How are your fees calculated, and why are they higher than those of some providers?

Fees depend on the service and workload. Standard services are priced per project, tailored solutions according to scope and complexity, and long-term support by engagement period. Our fees may be higher than those of a typical provider because the deliverables differ: they include initial assessment, solution design, implementation and ongoing support rather than handling a single document. Value should be assessed against the total cost of solving the problem, not one line item in a quotation.

Can I receive a quotation before deciding?

Yes. We first discuss your requirements, conduct an initial assessment, and then provide a written proposal and quotation. There is no charge for the initial discussion. You can decide whether to proceed after receiving the quotation, with no prior obligation.

How do you protect the confidentiality of my information?

Confidentiality is one of our five core values. Client information is used only for the entrusted matter, and internal access is limited on a need-to-know basis. We can sign a confidentiality agreement at the client’s request. Without the client’s written consent, we will not disclose the client’s identity, transaction details or financial data to any third party. All cases used on our website or in promotional materials are de-identified.

What work do you not accept?

We do not accept four types of work: unlawful arrangements involving false invoices, fictitious transactions, dual books or concealed income; guarantees of approval outcomes for bank accounts, visas or government funding; false statements in applications or filings; or matters outside our professional scope, such as litigation representation and licensed investment advice. For the last category, we refer clients to an appropriately licensed professional.

Can I continue to seek advice after the engagement ends?

Yes. After delivery, we arrange a review and explain the future deadlines and risk items that require attention. If you need long-term support, the engagement can move to an ongoing advisory arrangement with quarterly or annual advice and implementation support. You may also consult us on a one-off basis when a need arises.

Still have questions?

Talk to our advisers about your situation

Every business has a different context. Tell us what you are working through, and we will help you determine the next step.

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